Pharmacy Administration Meeting Minutes
PGY1/2 Residents
Kristin
kwidmer@uwhealth.org
What do managers do?
-Answer urgent emails every day
-Attend people
-Adapt to agenda changes
-Cultivate a successful workplace
Health System Pharmacy
Pharmacy administration is a section of the field options in hospital pharmacy
Serves both outpatient and inpatient populations
Inpatient + Outpatient = Health System Pharmacy
Ex: UW-Health
What is UW-Health?
Level 1 trauma center, consisting of multiple hospitals and a large network of clinics
Their main focus is serving the patients, which they can do through an integrated pharmacy care delivery system
It combines education, research, business infrastructure, and information technology
Some of the services they provide are: health plan and payer systems, acute care
services, ambulatory care programs, home care service, retail and specialty services,
partnerships and joint ventures
What is a health system pharmacist?
Clinical-Staff Pharmacists
Inpatient acute care pharmacy
Oncology pharmacist, neurology pharmacist, etc.
Outpatient ambulatory care pharmacy
Making sure meds are affordable, accessible, to patients outside the hospital
Inpatient central pharmacy
Outpatient retail pharmacy
Drug Distribution pharmacist
Central operations
Supply chain pharmacist
Purchase medications
Financial aspect of pharmacy
Informatics pharmacist
Manage electronic health records (patient charts)
Automation (robotic medication picker, increased efficiency)
Inpatient pharmacist roles
Healthcare team prescribes an antibiotic to a patient with a history of transplant (immunosuppressed)
Decentral pharmacist (Know patient, then check order)
Correct antibiotic and dosage
Profile review of patient
Allergies, appropriateness
Verify order and send to central pharmacy to be filled
Central Pharmacist (receive order, then review)
Receive order and check appropriateness
Make sure antibiotic is prepared accurately
Health System Pharmacy Leadership
Chain of leaders overseeing individual departments of the hospital
Pharmacy coordinator Roles
-Detailed clinical role
-Oversees team of physicians and pharmacists to make sure all patients are receiving appropriate medications
-Keep up to date with most recent medication guidelines, communicating them to physicians so they can prescribe the most effective therapies
Pharmacy Manager Roles
-Day to day roles
-Ensure team is following through with their expectations
-Quality control, assess outcomes and make sure they follow the goals of the corporation
-Help with employee relations issues
Pharmacy Director Roles
-Manager of the managers
-Make sure goals are accomplished
Necessary Leadership Skills
Lifelong learning
Steve’s role
-Establish new pharmacy programs
-Leading/developing people
-Financial management
-Politics
Typical day in the life of Steve:
Interact with lots of people
Meetings, phone calls, conference calls, emails
Project work and planning
Work related travel ~40 days per year
National pharmacy leadership committees and advisory roles
What he likes about his position?
Working with great people
Solving complex problems
Help others succeed
Innovation
Make a difference for the patients
Proving that pharmacists provide value
His decisions impact every patient that walks in the door, even though he doesn’t directly see patients